Svitlana
9/10
Svizzera 🇨🇭
To be honest, this is the first time I've written such a negative review. That's why I think this is my overall
Pro: The boy misunderstood the check-in time and had poor English skills. But he still did a good job of making sure we checked in early as agreed. He even cleaned the room himself (if he doesn't always do that)
Contro: Initially, I was assigned to a different room than the one I had reserved. Then the shower was clogged, I reported it, but no one ever fixed it. Only one electrical outlet in the room was working. The room wasn't cleaned very well: the mirror was dirty, there was dust, and there was even a sticky mark on the nightstand from something that had been there before, but no one cleaned it up. All they had to do was wipe it down. There was only one roll of toilet paper, which ran out quickly, and there was no spare. Apparently, they are afraid that people will take it with them, but excuse me, there should always be at least two rolls when people arrive. We bought napkins. The towels had stains, but they assured me that they were clean and washed. If you have long, thick hair, it's better to bring your own hair dryer. They have one, but it's so weak that it takes an hour to dry your hair. And you need to have an adapter. Even the hair dryer I bought at a nearby store didn't fit the outlet. I had to somehow pull out the adapter from the kitchen hood, which was covered in grease.
Julia
9/10
Russia 🇷🇺
Simple but fine for a short stay, perfect location
Pro: The location is very good, really close to the railway station and bus stops. There are foodstores nearby. The room was warm and clean, and the bedsheets were sparkling white. We were rather scared after having read previous reviews about bedbugs but have not seen anything of the sort. The public areas were fine too. The bathroom was clean and stocked with lots of shampoo/gel/soap and toilet paper as well as a hair dryer. The kitchen had everything necessary (stove, kettle, microwave, dishes and cooking utensils). The wifi worked fine. The person who gave us the keys replied to our messages promptly and was very friendly and helpful (thanks for answering all our questions and being user oriented!) We were also lucky with having quiet neighbours and did not get disturbed at night. Overall it was quite a decent deal for the price.
Contro: The sign with the name of the guest house is rather small and can be missed when looking for the place. Also it is necessary to contact (write or call) the hotel staff in order to check in. This is inconvenient for international travellers who may not have mobile internet or local phone packages. It would be great to establish a remote check-in system. Also the shower door does not close fully - just a little bit so it does not bother much but would be nice to have it fixed. Same with the stove: not all the burners work. At least 2 work so it is possible to cook food. Another suggestion for an low cost improvement would be some hooks in the room to hang towels on during the night. Altogether I rate it 9 out of 10 keeping in mind that this is not a luxury place so expectations should not be high.
Benachour
9/10
Grecia 🇬🇷
Pro: Overall it is good compared to the peice it is 7 minutes away from the center of venice
Contro: The room has only one outlet working
Nadiia
10/10
Germania 🇩🇪
Pro: The location is convenient, close to the train station. The staff is friendly. The room matched the photos. It had everything we needed.
Contro: The gas stove didn't work, but there was a microwave and electric kettle. The address was incorrect, and the sign with the company's name was too high and too small to be noticed. Since we arrived a bit early and the phone number listed didn't answer until after 3:00 PM, these two factors took us a long time to find the building.
Lozano
8/10
Spagna 🇪🇸
Pro: La habitación muy amplia y en buenas condiciones, muy céntrico y accesible, a 5 min de la terminal de tren y autobuses, a 2 paradas de Venecia, muy bien pero tendría que mejorar ciertos aspectos.
Contro: Las áreas compartidas sucias.
